Anani RM
Chat on WhatsApp
💬 Service · WhatsApp Business Automation

Connect with Customers
Directly on WhatsApp

Bring your business into your customers' favourite app. Automate messaging, send instant notifications, and streamline communication — all through the platform South Africans already use every single day.

WhatsApp API Automated Replies Customer Care
22M+ SA WhatsApp Users
98% Message Open Rate
24/7 Auto-Responses
R350 Starting Price

Why WhatsApp Works Best for Small Businesses

South Africans don't check their email first — they check WhatsApp. Meet your customers exactly where they already are.

22M+

South Africans Use WhatsApp Daily

WhatsApp is not just popular in South Africa — it is the default communication tool. Your customers, suppliers, and potential clients are already on it. Connecting your business there is the natural next step.

98%

Open Rate vs 20% for Emails

WhatsApp messages are seen almost immediately. Compare this to email, where most marketing messages are never opened at all. If you want your message read, WhatsApp is the channel that actually works for South African audiences.

More Responses Than Any Other Channel

Customers are 3× more likely to respond to a WhatsApp message than a phone call or email. Automation lets you start and maintain those conversations at scale — even when you are not available to reply manually.

What I Can Set Up for Your Business

Each integration is built specifically for your business — not a generic template dropped into your account.

Automated Auto-Responders

Instantly reply to new messages with a professional welcome message, a menu of options, or key information — even while you sleep.

  • Instant welcome message on first contact
  • Business hours and out-of-office replies
  • Keyword-triggered automatic responses
  • Quick-reply menu buttons for common queries

Broadcast Lists & Bulk Messaging

Send product updates, promotions, or announcements to hundreds of opted-in customers at once — without it looking like spam.

  • Segment customers by interest or purchase history
  • Personalised messages with customer names
  • Schedule broadcasts for peak engagement times
  • Compliant with WhatsApp messaging policies

Catalogue & Order Messaging

Share your product or service catalogue directly in WhatsApp so customers can browse and enquire without leaving the app.

  • WhatsApp Business catalogue setup and linking
  • Automated order confirmation messages
  • Product enquiry flows built around your stock
  • Payment link delivery via chat

Notification & Reminder Systems

Automatically send appointment reminders, delivery updates, and payment due alerts directly to your customers on WhatsApp.

  • Booking and appointment reminder automation
  • Order status and delivery notifications
  • Payment confirmation and outstanding invoice alerts
  • Follow-up messages after a purchase

Website-to-WhatsApp Integration

Add a WhatsApp button to your website that opens a pre-filled conversation — so visitors can contact you in one tap without typing a single word.

  • Floating chat button on your website
  • Pre-filled message based on the page visited
  • QR code generation for print material
  • Works on any website platform

Customer Support Workflow

Build a structured support system where customers choose their issue type, get relevant help, and reach the right person if needed — all on WhatsApp.

  • Guided menu: billing, support, orders, general
  • Automatic FAQ responses based on selection
  • Ticket or reference number generation
  • Seamless hand-off to human agent

From Idea to Live Automation — 4 Steps

No complex onboarding. Just a conversation and a quick build — usually completed within a few days.

1

WhatsApp Chat

We start with a free chat. You tell me about your business, your current WhatsApp setup, and what you want to automate. I listen and ask the right questions.

Free & Relaxed
2

Workflow Design

I design the message flows, auto-reply sequences, and menu structures based on your business — then share a written plan for your approval before building anything.

You Approve First
3

Build & Test

I set up the automation on your WhatsApp Business account and we test it together using real messages to make sure every flow works correctly before going live.

Tested Thoroughly
4

Go Live & Hand Over

Your automation goes live and I walk you through how to monitor conversations, add new keywords, and update responses as your business evolves over time.

You Stay in Control

WhatsApp Integration Pricing

Two Levels of WhatsApp Integration

Basic WhatsApp click-to-chat — a website button/link that opens WhatsApp with a pre-filled message. Sold as a website add-on from R350.

Advanced WhatsApp automation — auto-replies, guided menus, lead capture and multi-step workflows, from R2,500 depending on complexity and integrations required.

Basic click-to-chat does not include WhatsApp Business API access, AI automation, CRM integration or automated workflows — these fall under Advanced WhatsApp Automation. Third-party WhatsApp platform or API fees, where applicable, may be separate from our price.

Quoted per project scope No hidden monthly fees Clear starting prices
Discuss WhatsApp Automation View Full Pricing

Ready to Put Your Business
Where Your Customers Already Are?

Send me the message below and let's have a free, no-pressure chat about what WhatsApp automation could do for your specific business. There is no commitment — just a conversation.

Start the Conversation

💬 Usually responds within the hour  ·  📍 Thohoyandou, Limpopo  ·  🇿🇦 Built for SA Businesses